Visiting nurses

Doctor-supported home visits

Challenge
Nurses could conduct home visits, but lacked diagnostic tools, which was limiting the scope of care and requiring physician travel.

Objective
Enable nurses to perform structured medical examinations, with remote physician diagnosis and decision-making.

Operational Result
15-minute home visits with full medical assessment, without doctor travel required.

Impact

• Reduced need for physician home visits
• Faster doctor-backed decisions at the patient’s home
• Doctors’ time focused on complex cases, not travel

Families at home

Avoiding clinic visits

Challenge
Families, especially with children, needed in-person physician visits for common infections and symptoms.

Objective
Enable full medical examinations at home with remote physician diagnosis.

Operational Result
Diagnosis delivered in under 15 minutes without leaving home.

Impact

• Fewer clinic visits
• Faster access to care
• Reduced workload for primary care facilities

Home caregivers

Elderly home care

Challenge
Caregivers supporting elderly patients required physicians to travel for examinations, causing increase of costs and delays.

Objective
Enable on-site structured examinations with remote physician review and diagnosis.

Operational Result
Physician travel eliminated, while medical decisions delivered remotely in minutes.

Impact

• Lower operational costs
• Faster response time
• Expanded service capacity without adding doctors

Hospital at home

Scaling post-operative care

Challenge
Limited bed availability and restricted hospital capacity; patients remained admitted for monitoring.

Objective
Discharge patients earlier while maintaining medical oversight remotely.

Operational Result
Hospital stays reduced from weeks to days through structured remote monitoring.

Impact

• Increased bed turnover
• Expanded surgical capacity
• Maintained clinical safety standards

Emergency triage

Tripling triage capacity

Challenge
Overburdened ER physicians created long queues and inefficiencies.

Objective
Shift examination data collection to on-site staff while physicians focus on diagnostic review.

Operational Result
Triage capacity increased to 12 patients per hour (3× increase).

Impact

• Shorter waiting times
• Reduced physician overload
• More efficient patient flow

Mobile clinics

Care without on-site doctors

Challenge
Mobile care units required physician presence, limiting geographic expansion.

Objective
Deploy non-physician teams supported by remote doctors.

Operational Result
3× increase in capacity and expansion into underserved rural areas.

Impact

• Scalable outreach model
• Lower staffing costs
• Faster deployment of new service points

Workplace health

On-site care with remote doctors

Challenge
High infection rates led to absenteeism and operational disruptions.

Objective
Provide structured daily screening and rapid remote physician diagnosis.

Operational Result
30% reduction in sick leave.
15-minute average diagnostic turnaround.

Impact

• Improved workforce availability
• Reduced HR and productivity losses
• Proactive infection control

Pharmacies

Diagnosis at the point of sale

Challenge
Patients waited days for appointments while pharmacies remained limited to dispensing medications.

Objective
Enable on-site structured examinations with remote prescription and diagnosis.

Operational Result
Diagnosis delivered in 10-15 minutes.
Increased foot traffic and service revenu.

Impact

• Expanded pharmacy role in primary care
• New revenue streams
• Improved patient convenience

Ministry of Health, Poland

Family Care at Home

Parents use Higo device at home to examine immunodeficient children. Physicians provide remote diagnoses.

Goal: Reduce unnecessary in-person visits, and improve access in underserved areas.

Results: 76% fewer in-person visits, and 97% physician satisfaction.

Key benefit: Less strain on facilities, better primary care reach and improved public healthcare system efficiency.

Workplace health

Guardian Eye, South Africa

On-site operators screen employees using Higo for quick detection and immediate remote care.

Goal: Boost workforce productivity and provide accessible primary care at work.

Results: Up to 30% reduction in sick leave and a 15-minute turnaround for diagnosis.

Key benefit: Lower absenteeism, stronger operational efficiency, and enhanced employee healthcare access.

MedEA, Italy

Pharmacy Point-of-Care

Pharmacists conduct on-site exams with Higo. MedEA physicians review data remotely.
Goal: Bring healthcare access to pharmacies and drive business growth.

Results: New revenue stream, higher foot traffic, scalable business model.

Key benefit: Measurable commercial growth significantly and extended reach.

SKIDS Health, India

Screening at school

School nurses or support staff perform comprehensive health checks in schools with Higo device.

Goal: Enable early detection and prevention of common pediatric conditions in schools.

Results: Timely identification of issues  and fewer school absences.

Key benefit: Scalable screening model with reduced doctor burden, lower long-term healthcare costs and added value for parents and schools.